Contributed by: Tim Witham
Now that Microsoft-CRM 2011 has officially been released, the books to explain it all are available for Pre-order. MS-CRM 2011 offers a leap forward from CRM 4.0 in terms of functionality. With the help of StatusLIVE, Upic has identified some books to help United Way staff make the most out of this powerful CRM tool. All of the links listed below are for the Upic University affiliate link at Amazon, which provides a discount to you and a small donation to the Upic University staff library.
Check out our Amazon Bookstore.
