Upic Email Spam Filter

Having Trouble with SPAM?

Battling SPAM email is part of a daily routine for some, but it doesn’t have to be.  Here are some resources to help you conquer SPAM using the Upic SPAM Filter.

The Upic SPAM Filter Tutorial will show you how to:

  • Classify SPAM vs. Non-SPAM
  • Manage Quarantined Emails
  • Manage Bulk Mail
  • Whitelist Emails
  • Blacklist Emails
  • Report SPAM to Upic

Click here for the PDF version of the tutorial

Or

Click here for the video tutorial (best viewed outside of Virtual Office)

Please contact us with any questions or comments about the Upic SPAM Filter atMyhelpdesk@upicsolutions.org

Upic Solutions provides emails services to its member United Ways in two primary ways which are classified as:

  1. General emails:
    1. Everyday communication.
    2. Inbound and outbound emails.
  2. Campaign related emails:
    1. Our practice is only to send to email addresses that are provided to the United Way. These emails come as blasts ranging on size from 1 to 10,000+ emails to a specific United Way customer.
    2. Outbound emails only.

These two classifications exist on separate systems and if you have regular communications with our member United Ways we suggest that our published IP addresses be whitelisted from SPAM checking and excluded from Rate controls.

General Emails (white listing suggested):

  • Spamfilter01.upicsolutions.org (67.96.18.4)
  • Spamfilter02.upicsolutions.org (67.96.18.34)

Campaign Related Emails (white listing and exclusion from rate controls suggested):

  • Smtp-upic1.upicsolutions.org (67.96.18.53)
  • Smtp-upic2.upicsolutions.org (67.96.18.54)

ePlege Confirmation Emails (white listing and exclusion from rate controls suggested)

  • Smtp-upic3.upicsolutions.org (65.88.84.213)

Special notice for St. Louis United Way Customers

St. Louis United Way utilizes its own sending system for “Campaign Related Emails” the following information will replace information published above; all other information remains unchanged.

Campaign Related Emails (white listing and exclusion from rate controls suggested):

  • Smtp-uwgsl1.upicsolutions.org (67.96.18.55)
  • Smtp-uwgsl2.upicsolutions.org (67.96.18.56)