Upic University Bookstore

Here at Upic University, we have posted many of the books we love and recommend. If you have others you would like to recommend, please write us at feedback@upicsolutions.org. The links below are part of the Amazon affiliate program which costs you nothing more, but provides a small contribution to Upic for our staff library.

CRM/ Relationship Management

MS CRM 2011

   Working with Microsoft Dynamics CRM 2011 (Developer Reference)

Customer Service

   What's Your Purple Goldfish?: How to Win Customers and Influence Word of Mouth

Management

 Switch: How to Change Things When Change Is Hard Linchpin: Are You Indispensable?  Nonprofit Mergers and Alliances 

Social Media/ Marketing

Technology

Managing Technology to Meet Your Mission: A Strategic Guide for Nonprofit Leaders

Video-conferencing

Clear One Chat 60 Personal Speakerphone for Skype 910-159-251 Logitech HD Pro Webcam C920, 1080p Widescreen Video Calling and Recording