We Understand Staff Turnover
We build IT systems that preserve institutional knowledge and keep operations steady, even when teams change.
Tech Support That Respects the Way Nonprofits Operate
We offer practical, responsive, and cost-conscious IT support that adapts to your size, your tools, and your mission. Core services include:
IT Helpdesk
Your dedicated nonprofit IT helpdesk for everyday tech challenges – friendly, fast, and always ready.
- Remote workstation monitoring
- Security and antivirus updates
- Windows and systems patching, troubleshooting, and update
Office 365 Support
From setup to support, we manage your Microsoft Office 365 ecosystem so your non-profit runs smoothly.
- Licensing, updates, and user support
- Core apps: Outlook, Word, Excel, Teams, OneDrive
- Secure cloud file migration and cross-device sync for your team
- Unified Teams phone platform with remote/hybrid flexibility and global nonprofit support
Security
We help protect your nonprofit’s data and train your people to keep it that way.
- Security awareness training
- Annual SOC audits and compliance prep
- Partnership with KnowBe4 for staff training
Hosting
Secure, reliable cloud hosting for mission-critical nonprofit systems like Andar/360 and Donation Tracker – Powered by AWS for maximum uptime, mobility, and data protection.
- Always-on access from office, home, or on the road.
- Built for United Ways and all other nonprofit environments.
- Fully managed AWS cloud infrastructure
- Enterprise-grade security (encryption, firewalls, monitoring).
Device Management
We handle the hardware so your team can focus on impact.
- Device enrollment and application setup
- Centralized management for laptops and mobile devices
- Streamlined onboarding and secure setup for new nonprofit team members
Smart Tech Systems, Streamlined for Nonprofit Teams
With over 24 years of experience combined across a diverse range of expertise.
We’re Nonprofit Insiders
We know the platforms you use, the budget constraints you face, and the compliance hurdles you have to clear.
We Don’t Replace Your IT, We Elevate It
For organizations with internal tech teams, we act as strategic partners. For those without, we fill in the gaps with care and without confusion.
A Tech Partner That Understands Nonprofit Pressures
View Full Testimonial…Pleased we are again with the professionalism, with the hospitality, with training, with the leadership and that’s just been wonderful so that we can then do our job and live our mission…
View Full TestimonialTo our friends at Upic, we could not do our work without you. You are truly a part of our team, and we appreciate you so much. Thank you for everything that you do.
View Full TestimonialWe’re in the business of helping people, help each other. And having a company like Upic that knows United Way, that breathes United Way, it is very important.
